Hidden Staircase
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HIDDEN STAIRCASE

 

Payment & Shipping Information

Payment:
  • On-Line: Credit Cards Only  amex mastercard visa
  • Phone: Credit Cards Only
  • Mail: Check or Money Order.  Call ahead to reserve items and get order total.
Book Shipping and Return Information:
  • Return Policy:  Within 3 weeks (in same condition and excludes shipping charges), with advance notice.  Returns without approval of Hidden Staircase are subject to a minimum restocking fee of $25.00 or 15% of the item being returned, whichever is greater.  All returns must be in resaleable condition.
  • Shipping and Handling Charges:  Media Mail $3.99.  Each additional mass market paperback $ .50.  Each additional oversized paperback and hardcover $1.25.  Books over 2 lbs or oversized books extra. Only lower continental USA shipping available at this time.
M. A. Hadley Pottery and Gift Shipping and Return Information:
  • Return Policy:  Within 3 weeks and with advance notification and by approval only.  Returns without approval of Hidden Staircase are subject to a minimum restocking fee of $25.00 or 15% of the item being returned, whichever is greater.  All returns must be in resaleable condition.  Personalized pottery is non-returnable.
  • UPS shipping and handling (no P.O. Box delivery):
    • Orders $0 - 20.00  - $13.49
    • Orders $20.01 - 50.00  - $15.49
    • Orders $50.01 - 75.00  - $17.49
    • Orders $75.01 - 100.00  - $19.99
    • Orders $100.01 - 125.00  - $21.99
    • Orders $125.01 and Over  - 17% of Order Subtotal
  • Personalized Pottery ships by itself and will have its own shipping charge.
  • Free Backorder shipping for Pottery & Gift orders over $100.00.  A $3.00 shipping and handling charge may apply for orders under $100.00.
  • UPS delivers to street addresses only.  P.O. Box delivery is not included in our standard shipping options.
  • Only lower continental USA shipping available at this time.
Hidden Staircase reserves the right to adjust its shipping and handling policies for any unusually large or heavy parcels.

 

Hidden Staircase    525  Milwaukee Street    Delafield, WI  53018    1-800-869-7844

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